Legal
Last updated: 2026-06-10 · Version 1.0
Welcome to Praxisloom. These Terms of Service (“Terms”) form a binding contract between you (“you,” “user,” “operator”) and Praxisloom (operator entity details — Romanian SRL name and registration number — to be completed before public launch)(“we,” “us,” “Praxisloom”), the operator of the Praxisloom platform.
By creating an account, accessing, or using the platform, you agree to these Terms and to our Privacy Policy (which includes our cookie disclosure). If you do not agree, do not use the platform.
You must be at least 18 years old to create an account or use Praxisloom. By using the platform, you confirm that you are 18+. If we discover that you are under 18, we will terminate your account and delete your data.
You must have the legal capacity to enter into binding contracts in your country of residence.
You may not use the platform if you have been previously banned by us, or if you reside in a country subject to relevant trade sanctions.
You agree that you will not rely solely on Praxisloom for mental-health, medical, legal, or financial decisions.
You are responsible for maintaining the confidentiality of your account credentials. You will not share your account with others, will not allow others to access your account, and will notify us immediately if you suspect unauthorized access.
You may have only one active account.
You may delete your account at any time via the in-platform “Purge Account” function. Deletion is cascading and final; we do not retain copies beyond the retention periods stated in the Privacy Policy.
We offer free and paid subscription tiers. Tiers and pricing are described on the platform’s pricing page (to be published before public launch) and may change with at least 30 days’ notice for existing subscribers.
No billing is active in the current release. When paid plans launch, payments will be handled by a third-party payment processor under their terms; we will never see or store your full payment card details, and this section will name the processor.
Where subscriptions are offered, they will auto-renew at the end of each billing period unless you cancel before the renewal date.
You may cancel at any time. After cancellation, you retain access through the end of the current paid period; we do not refund prorated amounts for unused portions of the period.
We will issue a full refund within 14 days of the original purchase date upon request, provided you have not used the platform extensively (more than 7 days of active sessions). After 14 days, refunds are at our discretion.
For EU/UK consumers, you have a 14-day right of withdrawal under consumer protection law, which we honor by refunding in full unless you have actively used the platform during that period (in which case partial refunds may apply per the law).
Prices are exclusive of VAT/sales tax unless otherwise stated. We collect VAT for EU consumer purchases via the Romanian One-Stop-Shop (OSS) regime. For B2B purchases with a valid EU VAT ID, reverse charge applies.
You agree NOT to:
We reserve the right to suspend or terminate accounts that violate these Acceptable Use rules. For severe violations (especially those involving harm to others), we may report to law enforcement.
The platform uses Google’s Gemini AI to generate responses. AI-generated content is algorithmic output, not human professional advice. The AI may produce statements that are inaccurate, incomplete, or unsuitable for your specific situation. You should treat all AI output as a perspective to consider, not as definitive guidance.
The platform’s internal voice doctrine prescribes a register described as “warm-when-honest, surgical-when-delusional.” The AI may name patterns in your behavior or speech that you find uncomfortable. This is part of the platform’s method, not a defect. If you find the AI’s voice fundamentally unsuitable for you, the platform may not be a good fit; you can cancel and request a refund per Section 5.3.
The AI’s system prompt explicitly prohibits cruelty, demographic stereotyping, political-tribal framing, moral judgment of the operator’s worth, and tactics that would harm a third party (per the platform’s Reciprocity Doctrine).
If you believe the AI has violated any of these prohibitions in a response to you, please report it via hello@praxisloom.com. Reports are reviewed personally by the founder and contribute to ongoing prompt refinement.
Your conversation messages are sent to Google’s Gemini API at runtime. Google processes them under their Data Processing Addendum and does not (per their commitments) use your data to train Google’s foundation models.
The Praxisloom platform — including its name, its doctrine and curriculum documents, the Pattern Atlas, the Mythological Framework, the scenario library, source code, design, and brand identity — is owned by Praxisloom (operator entity details — Romanian SRL name and registration number — to be completed before public launch) and protected by copyright, trademark, and trade-secret law.
You receive a limited, revocable, non-transferable license to use the platform for personal, non-commercial purposes during your active subscription.
You retain ownership of the messages you send to the platform. By sending them, you grant us a license to process them for the purpose of providing the service (see the Privacy Policy for the lawful bases).
Content generated by the AI in response to your input is produced by the platform’s AI system. You may use it for personal purposes during your active subscription. You may not republish, syndicate, or commercialize AI-generated content with claims that it is yours alone.
Feedback you provide about the platform (bug reports, feature requests) becomes our property and may be used without compensation. Your contact information is treated per the Privacy Policy.
The platform may surface music recommendations and crisis resources that point to external services (Spotify, Apple Music, regional crisis hotlines, etc.). We do not control those external services. Your use of any external service is governed by that service’s terms.
The platform is provided “as is” and “as available” without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or that the platform will be uninterrupted, error-free, or free of malware.
We do not warrant that AI outputs are accurate, complete, reliable, or suitable for your specific situation.
This section does not exclude warranties that cannot be excluded under applicable law (e.g., consumer-protection rights for EU/UK users).
To the maximum extent permitted by law, our liability for any claim arising from your use of the platform is limited to the greater of (a) the amount you paid us in the 12 months before the claim arose, or (b) €100.
We are not liable for indirect, incidental, consequential, or punitive damages, or for lost profits, lost data, or loss of goodwill.
This limitation does not apply to liability that cannot be limited under applicable law (e.g., gross negligence, willful misconduct, death or personal injury caused by our negligence under EU/UK consumer law).
You agree to defend, indemnify, and hold harmless Praxisloom (operator entity details — Romanian SRL name and registration number — to be completed before public launch), its founder, and its agents from any claim arising from (a) your violation of these Terms, (b) your violation of applicable law, or (c) your interactions with other users (including matched conversations under the Reunion Protocol).
We may suspend or terminate your account if you violate these Terms or applicable law. We will give you reasonable notice except in cases of severe violations or imminent harm.
You may terminate your account at any time via the in-platform purge function.
Upon termination, your access ends, your data is deleted per the Privacy Policy retention schedule, and the limited license in Section 8.1 expires.
Sections that by their nature should survive termination (IP, disclaimers, limitations, indemnification, governing law) survive.
These Terms are governed by Romanian law, without regard to conflict-of-law principles.
For consumer disputes, EU/UK consumers retain the protections of mandatory consumer law in their country of residence, and may bring claims in their local courts.
For non-consumer disputes, exclusive jurisdiction is the courts of the operator entity’s registered seat in Romania (city to be completed before public launch).
EU users may also use the European Commission’s Online Dispute Resolution platform: ec.europa.eu/consumers/odr.
We will notify you of material changes by email at least 30 days before the new Terms take effect. Continued use of the platform after the effective date constitutes acceptance.
Questions about these Terms: hello@praxisloom.com or by mail to the operator entity’s registered address (to be completed before public launch).